Frequently Asked Questions

 

Below are some frequently asked questions around working with a Virtual Assistant.  Please do feel free to contact us if you require any additional information.

 01  What is a Virtual Assistant?

According to Wikipedia, “A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office.”   

 

In other words, a virtual assistant is just that - an assistant who works virtually. That means we can be working out of a home office or even in a coffee shop - literally anywhere that has WIFI!  

 

 

 

 02  What are the benefits of using a Virtual Assistant?

There are many benefits to the VA working relationship:

 

The client will not pay National Insurance, tax, holiday pay, sickness, pension plan or any other company perks.

The client will pay only for the hours worked.

VAs have a range of skills which can support their client's business whether they are an individual or an SME with tailor based solutions to suit their client's needs.

VAs are able to concentrate on the detail of projects enabling the client to focus on their business requirements.

VAs are interested in their client's business and look forward to building a relationship with them whatever the quantity of required hours.

 

 

 03  Why do I need a Virtual Assistant? 

The main thing to think about is that with a VA’s help, you'll be able to stop spending so much time on projects that are time consuming and exhaust your energy, and instead focus on those things you enjoy doing.  You'll probably even find that once you hand over those tasks you don't like and which you found so time consuming, a VA will probably not spend as much time as you did on them!

 

 

 

 04  Rates

Rates are dependent on the work involved and can be set at an hourly rate or an overall project fee.

 

Hourly Rate:  A standard hourly rate, with a minimum of one hour per assignment, billed in increments of 15 minutes, with time rounded up to the nearest quarter of an hour.

 

Project Basis: For completed projects which may run over a longer time period, a fixed cost and timescale can be agreed.

 

Retainer Basis:  For clients who need regular dedicated support. Payment for each month is made in advance and any unused hours will be credited to the following month. Additional hours worked will be charged at the standard hourly rate.

 

Any additional expenses and materials, such as telephone charges, stationery, post, etc will be charged separately at cost price. 

 

 

 05  What next?

Working with Virtually Gerry is a fun and innovative experience and will give you the confidence to take your business further without the worry of the day to day running of an office.  

 

Please do give us a call or send us an e-mail to discuss your needs in further detail.